Bernd Hellingrath
Zeno Franco
There is a critical, world-wide need to improve the quality, effectiveness, appropriateness, cost, and accessibility of information and communication systems intended to facilitate crisis response, operations, and logistics in the face of devastating disasters. This improvement must be based on an increased understanding of how practitioners and impacted communities actually conduct their response, operations, and logistics work, including stakeholder roles, strategies, practices, information usage, constraints, motivations, and environments. The primary goals of this track are to increase this understanding through practitioner case studies of current practices, effective ways of operating, and emerging technological solutions, and support Community Engagement in Research (CEnR), i.e., mixed-methods approaches examining technology use in real-world settings that embed citizens and larger social systems in the research process.