Call for Papers
TRACK TITLE
Human Centered Design and Evaluation
TRACK CHAIRS
Jens Pottebaum
- University of Paderborn
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Therese Friberg
- University of Paderborn
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TRACK DESCRIPTION
Designing services and systems to support crisis response and management in a way that they are efficient and effective in use is not a trivial matter. Individuals with their experiences in mastering, using, and coordinating their activities are among the key success factors. Innovative solutions for this specific and complex domain must be based on the needs, expectations and limitations of users at each stage. Novel approaches will provide benefit for daily work of diverse people involved in crisis as well as in extreme, critical and uncertain situations.
Interdisciplinary engineering approaches and, more specifically, disciplines like Human Factors, Human Centered Design and User Experience Design provide methods and tools for this challenge. This track aims to foster the scientific discussion on the design and evaluation of organizational and ICT services and systems for crisis response and management. We are looking for contributions on methodologies as well as the use of methods and tools for capturing and using human experiences and requirements.
TRACK KEYWORDS
- Human Centered Design,
- User Experience Design,
- Evaluation, Requirements Engineering and Analysis,
- Human Factors,
- Best Practice
TRACK EXAMPLE TOPICS
- Methods and tools for capturing, tracing and using human experiences in crisis services management and design as well as multi-disciplinary case studies on the perspective of human users to IT services and systems
- Human Centered Design approaches, methods and tools including criteria and measures for crisis response and management services and systems, in particular usability and accessibility
- Solutions for the discrepancy/gap between human’s daily work and emergency response and management services and systems as well as novel methods to engineering and training with regard to, e.g., serious games, open innovation and crowdsourcing
- Methodologies, best practices, case studies, lessons learned and results in requirements analysis and human centered evaluation from design projects by industry, practitioners and researchers
